German parcel delivery company DPD has launched its own shop concept in Berlin. In the first DPD Store, people can pick up and send parcels in a pleasant environment. More similar shops will follow.
As usual at a pick-up point, customers can pick up online orders and send back returns, but it is mainly the experience and additional services that make the difference with other collection points. Online shoppers can immediately unpack their order and try or test it in an inviting environment. For example, they will find Fairtrade coffee and organic snacks.
The shop also serves as a micro-depot from which local deliveries are made by electric bike. Customers can also rent lockers or storage space in the store through a cooperation with the self-storage provider Storebox. In the shop, those who want to send parcels can also use cardboard boxes collected from other people.
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