Case studies
CASE STUDY
Walmart Canada Connect
CHALLENGE
Walmart Canada Connect needed to modernise its operations by moving from an inflexible legacy platform to Salesforce. As the business grew, the original sales-configuration managed package implemented during launch could no longer support evolving media and sales requirements. Replacing this deeply embedded solution without disrupting operations or compromising data integrity required careful planning and specialised expertise.
SOLUTION
GIG served as Walmart Canada Connect’s long-term Salesforce partner, leading multiple phases of transformation. First, we managed the migration from the legacy system and established a scalable Salesforce foundation. As requirements expanded, we executed a complex transition from the original managed package to a next-generation, media-focused solution. This included end-to-end data mapping, code deprecation, system reconfiguration, and rigorous testing to ensure a seamless migration. GIG continues to oversee platform development, integrations, and ongoing optimisation.
RESULTS
GIG successfully modernised Walmart Canada Connect’s technology ecosystem while minimizing operational risk. Both major migrations were completed with limited disruption to day-to-day business. The new Salesforce architecture eliminated technical debt, unified data across systems, streamlined sales workflows, and created a scalable foundation that supports thousands of campaigns annually while enabling continued growth.
